Eating Out

Chimichanga Tex-Mex Restaurant Review

Posted on
August 31, 2015

On our recent visit to Cardiff we made the decision to leave the hotel in search of something different for dinner. In the hotel lobby was a huge interactive screen which gave the option of looking for the nearest bars and restaurants and although not the closest, Chimichanga jumped out at us and was the place we most wanted to try – plus a 30% discount voucher may have swayed our decision too.
Chimichanga is a chain of Tex-Mex restaurants with colourful restaurants found up and down the country. They serve sizzling Tex-Mex dishes with a kick of jalapeno peppers, but also offer family friendly children’s meals too.
Chimichanga
I have to admit that our experience didn’t get off to the best start. The staff were busy rushing around and we were ignored for a good five minutes. When we were finally approached we were advised that it would be another 5 minute wait whilst they arranged a table. The waitress then disappeared and another approached us and started leading us to an empty table, only for the previous waitress to reappear and send us back to the front of the restaurant, whilst she proceed to berate the second one for talking to us.
Wait over and we were finally seated. The kids were given activity sheets to do, but weren’t given crayons. Thankfully I had a couple of pens in my bag to save the day.
Chimichanga's
We ordered drinks before choosing our meals and started looking over the menu’s. The children can enjoy 3 courses and a drink for only £6.50 and were over the moon to find they got a nacho starter and Isaac had us in stitches with his joke:
“What cheese isn’t yours?”
“Nat Cho Cheese!!!”
We decided to give the starter a miss, but the kids was so big we shared there’s in the end as they wouldn’t have eaten their dinner if they had polished all the nacho’s. They only got really small drinks as part of the deal though and had finished them well before the main course arrived.
Chimichanga
We didn’t have too long to wait for the main courses to arrive. Sebby and Eliza had the crispy chicken and chips which was the perfect portion size for them. Isaac, who is normally the fussiest child I know, ordered a burrito, We did think that he wouldn’t eat it but he loved it and his plate was wiped clean by the time he had finished, well apart from the tomatoes that is.
Chimichanga
Kian and Hubby went for an adults burrito which was also devoured
Chimichanga
whilst I went for a slightly healthier option of a marinated steak salad.
Chimichanga
I have to admit that I wasn’t too keen on mine as the baby corn was soggy and there were too many leaves but the standard of food of the other meals was good and with the exception of mine all the plates were cleared.
We were all full to bursting but the kids managed to find some room for their ice cream desserts.
Chimichanga
Our experience of Chimichanga didn’t set the world on fire. The food was good if not great and the service once we were seated was efficient but not particularly friendly and it was pricey.
I would like to see refillable drinks offered, especially for the kids, although we did get a jug of tap water on the table after we had asked. Our drinks were the small 250ml bottles of coke / sprite which priced at £2.50 each isn’t enough to last a full meal. I have heard that their cocktails are amazing though.
I would like to try our local Chimichanga in Bournemouth to get a balanced view and see if the service is any better than it was in Cardiff.
 

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19 Comments
  1. Reply

    Erica Price

    September 2, 2015

    I’ve never been to Chimichanga – the closest one is quite a few miles out of Birmingham. Don’t think I’d be rushing over from your review.

  2. Reply

    Michelle

    September 2, 2015

    We love Tex-Mex, haven’t been to a Chimichangas though, although have had a chimichanga at another Mexican restaurant 😀 Shame about the initial seating service, and the not so friendly service thereafter.

  3. Reply

    JuggleMum, Nadine Hill

    September 2, 2015

    It looks like our kind of place but it let itself down on the service aspects you mentioned in your post. Just shows how restaurants can’t afford to be off their game – you never know who is coming through the doors and what kind of following they may have on the internet! But I like the name of the place – it made me think of that scene in the movie ‘Meet The Fockers’ where he says join his answer-machine “I’m in the mood for a chimichanga!”

  4. Reply

    Jen

    September 2, 2015

    I think that poor service is unforgivable. First impressions are so hard to get over. I really don;t have an issue with 250ml drinks. We always get one drink and then tap water. I think that I might be in the minority.

  5. Reply

    Sarah Ebner

    September 2, 2015

    There’s always room for dessert isn’t there?! But poor service is always so frustrating, especially when you’re with kids. (PS Like Jen we always get one drink and then tap water too!)

  6. Reply

    Emma

    September 2, 2015

    It sounds like it could do so much better without having to do too much! Really nice to see a good open and honest review! 🙂

  7. Reply

    Gemma

    September 2, 2015

    Never been here before mainly because I always thought it would be too spicy for me but looking at the menu I think I would be alright so will definitely give it a go!

  8. Reply

    Abi - Angel Eden Blog

    September 2, 2015

    Service is soooooo important, not sure your post has inspired me to visit lol

  9. Reply

    Pinkoddy

    September 2, 2015

    I haven’t heard of a Chimichanga but it does sound a good idea for a restaurant. Hopefully that was just an off day for them.

  10. Reply

    Rachel

    September 3, 2015

    I love a good Tex Mex though it has been a while since ive been to Chimichanga x

  11. Reply

    oana79

    September 3, 2015

    That burrito looks yummy, loving the name of the chain as well!xx

  12. Reply

    Fritha Strickland

    September 7, 2015

    Mexican food is my total favourite! I really love the word Chimichanga too haha! x

  13. Reply

    lisa prince

    September 9, 2015

    oh that steak looks delightful i would try that to

  14. Reply

    Lori

    September 14, 2015

    I do love a good tex-mex especially burritos however I think the initial slow service maybe have tainted it for me. I’m a stickler for good service. The food looks delicious though x

  15. Reply

    Jaime Oliver

    September 20, 2015

    oh this place looks fantastic, hubs is a massive fan of spicy yet tasty food and this sounds right up his street 🙂

  16. Reply

    SuburbanGent

    June 28, 2016

    Great write-up of your visit – did you get a balanced view from your local branch in the end? I just visited and posted about my visit to Chimichanga Milton Keynes which I’m sad to say was equally (if not more!) disappointing.

    • Reply

      Kara

      June 28, 2016

      I have to admit our visit to the Bournemouth restaurant was no better – we won’t be eating there again!

  17. Reply

    amzy

    March 2, 2020

    That’s exactly what I needed! Thank you!

  18. Reply

    amzy

    March 27, 2020

    Thanks for providing this helpful information.

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KARA GUPPY
Bournemouth

Are we nearly there yet? is a new online blog run by me, Kara Guppy, and is named as such thanks to my daughter Eliza who always asks that very question when we are less than 5 minutes up the road heading off on our adventures. You may know me from my other family blog chelseamamma.co.uk