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Destination UK

Review: Wookey Hole Hotel, Wookey Hole and COVID19 Restrictions

Posted on
September 2, 2020

Working all the way through COVID19 has felt like a bit of a slog, and we booked some much needed time off before the kids go back to school next week.

Wookey Hole came up in my timehop for back in July and the kids all expressed an interest in heading back for a re-visit.

I looked into various options for staying in the area and the best value option was to stay at the Wookey Hole Hotel, using their summer package.

The Wookey Hole Hotel is situated alongside to the world famous Wookey Hole Caves Attraction, near Wells in Somerset, making it a great base for exploring locally.

Wookey Hole Hotel

I loved the look of the Witches Hat VIP suite, but it was booked, so we opted for the Superior Family Room which comfortably sleeps 5. We were actually in the curved room in the below right of the picture which also has a witches fun roof above.

Wookey Hole Hotel

The room was ideal for us, with a large double bed and three singles for the kids.

Wookey Hole Hotel

The room also had free WIFI, an LCD TV, Tea and Coffee Making facilities and plenty of space for luggage.

Wookey Hole Hotel

The en-suite bathroom had a bath and over-head shower.

Wookey Hole Hotel

The decor did feel a bit dated in places, but the room was clean, which is what matters in the time of COVID19.

Wookey Hole Hotel

Booking in was straight forward, the receptionist had all our details and advised us which room was ours and that our key was waiting in the door, to prevent touch points. We also had to wear masks in communal areas, including Captain Jack’s Restaurant where you have breakfast.

Wookey Hole Hotel

Captain Jack’s Restaurant is a short stroll from the hotel, just past the crazy golf course. Breakfast is a continental breakfast served in a box, however for £2 extra (£1) for children, you can upgrade it to a cooked breakfast.

Wookey Hole Hotel

COVID19 restrictions in the restaurant mean that plastic cutlery and cardboard cups are used instead of normal cutlery and plates and all the tables are set at least 2m apart.

Wookey Hole Hotel

The hotel felt really quiet and everyone in the restaurant were respectful of social distancing measures. We then wasted some time until the caves opened with a game of crazy golf.

Wookey Hole Hotel

The best bit about staying at the hotel is that you are there early enough to book your timed entry and we managed to get into the Wookey Hole Caves ahead of everyone else, literally having the caves to ourselves, with the exception of the guides.

Wookey Hole

We all sanitised our hands before we went in and adults have to wear a face mask inside the caves.

Wookey Hole

Because it was so quiet, we witnessed a guide throwing a rock into the pool, to listen to the ripples slap against the underground caves, which was fascinating.

Wookey Hole

The kids loved listening to tales of witches, goats and the lives of people who might have lived in the caves. We even spotted a rock formation that looked like a Dementor.

Wookey Hole

The cave is also used to mature cheese from Ford Farm.

Wookey Hole

The constant, year-round temperature and humidity offers the ideal conditions to create a cheddar that is deliciously rich, tangy and mature combined with the distinctive, earthy and nutty flavours from the Caves’ unique atmosphere………..we cannot wait to try it once we are home!

Wookey Hole

Sadly, one of the chambers was closed to the public, so we headed outside to explore, taking the opportunity to recreate a picture from our last visit in 2014.

Wookey Hole

It is from here I found the rest of our visit disappointing. The fairy garden is a bit of a non-event, the dinosaurs are looking very dated and old, with the exception of a couple of new animatronic ones.

Wookey Hole

With cinema’s open, we expected the 4D cinema to be open, but sadly it wasn’t, although we did recreate some spells outside.

Wookey Hole

In fact, much of the activities that we previously enjoyed at Wookey Hole were no longer in action and our entire visit took just 50 minutes. The kids did enjoy the vintage arcade, just make sure you take some change with you.

Wookey Hole

The caves are well worth seeing, but during these current times I would definitely recommend tying them into to visit to other local attractions like Cheddar Gorge, Glastonbury Tor or Wells, where they filmed Hot Fuzz.

Have you been to Wookey Hole?

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17 Comments
  1. Reply

    Claire

    September 2, 2020

    I had to count the hotel beds twice, as a family of 5 we often struggle to get a family room that sleeps more than 4 so this is a winner in my eyes.

    I’ve never been here but it looks like a great day out x

  2. Reply

    Jenni

    September 2, 2020

    This sounds like a great place to visit with the kids, I really love that they were taking the social distancing measures seriously.

  3. Reply

    Rebecca Smith

    September 2, 2020

    I’ve never been to Wookey Hole but I have been to Cheddar Gorge – we didn’t manage to make time for Wookey Hole but I would like to visit one day. Shame you found some of the visit disappointing.

  4. Reply

    Liam | Whatthedadsaid

    September 3, 2020

    Still looks like a nice place to visit with some good things to do in the surrounding area, at the moment some normal attractions can be a bit up and down depending on what’s been closed off, its not necessarily there fault but some are just not as good at the moment, however it still looks like a fun place and chance to have a little bit of difference this year.

  5. Reply

    Niraj Shah

    September 3, 2020

    I live the mini golf aspect of this! I think this seems like a nice and peaceful place to go to get away from the home environment for a while!

  6. Reply

    Rhian westbury

    September 3, 2020

    I’d love to explore the caves here, it looks like such an awesome and it’s great that you got in before the crowds. It seems like the hotel have done a lot to be safe as well x

  7. Reply

    Lyndsey O'Halloran

    September 3, 2020

    Sounds like a great place to visit. I was supposed to go to Somerset earlier this year but sadly was cancelled

  8. Reply

    Kira

    September 3, 2020

    I’ve never been here or even heard of it but it does look a nice place to take a family visit . Love that they have a crazy golf too

  9. Reply

    SARAH L FLANAGAN

    September 4, 2020

    What a fun place to visit! I love the caves. My daughter and I went to explore a cave years ago

  10. Reply

    Kristine Nicole Alessandra

    September 4, 2020

    Your hotel room is huge. I loved that it was able to fit 3 small beds. That is going to save families some money. The caves you went to was so cool. I am happy you found this hotel and had the chance to spend some outdoors family fun.

  11. Reply

    Jess Howliston

    September 4, 2020

    The hotel sounds lovely but it is such a shame that lots of the other bits were closed. We have been to Wookey Hole a few times and the kids always find the caves fascinating but its all the other bits that turn it into a “family day out” for us. Since we are around an hour drive away I dont think we would risk visiting until everything was definitely open. It sounds like had a lovely stay though.

  12. Reply

    Kacie Morgan

    September 4, 2020

    I remember visiting Wookey Hole on a family holiday when I was younger. It’s good to know it’s still just as popular today 🙂

  13. Reply

    Jenni

    September 4, 2020

    I had never heard of the Wookey Hole Caves before. Looks like a proper adventurous outing, I think my boys would love it.

  14. Reply

    Anosa

    September 6, 2020

    What a lovely hotel and love that you can fit so many beds in it. COVID has changed the landscape of tourism forever.

  15. Reply

    Playdays and Runways

    September 13, 2020

    I’ve heard lots of great things about Wookey Hole but didn’t realise they had a hotel too.

  16. Reply

    Kathy

    September 23, 2020

    I have just returned, a shame that some activities were not available.Covid affected my enjoyment.But I couldn’t fault the cleanliness and the staff were great. I especially like Walter.
    Lots to do in the area must remember to return when the virus is beaten.

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KARA GUPPY
Bournemouth

Are we nearly there yet? is a new online blog run by me, Kara Guppy, and is named as such thanks to my daughter Eliza who always asks that very question when we are less than 5 minutes up the road heading off on our adventures. You may know me from my other family blog chelseamamma.co.uk